Our approach to Customer Services ‘Don’t promise what you can’t deliver. Deliver anything you promise’ In today’s world, great customer...

Solid8’s top-tips for answering the phone more professionally Best practice when answering the phone has evolved a lot over the years,...

Execptional Customer Service is essential to long-term business success, here’s why it’s so important Keeping existing customers happy...

The truth about working from home: some of the best, and worst, things about trading the office for the kitchen table. For some people...